ProSound Store


Free Shipping & Double Manufacturer's Warranty!* Between our free shipping and double manufacturer's warranty, purchasing from ProSound, Inc. - the pro audio industry experts - is clearly your best value! Free shipping in the lower 48 states, for shipping elsewhere please contact us. Double manufacturer's warranty on products purchased from ProSound, Inc. up to five years max. Click here for more information!

Free Shipping & Double Manufacturer's Warranty!*

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ProSound Inc. carries almost all brands of Professional Audio and Music products. Please ask us for quotations on product solutions for all your needs - not all that we have in stock are featured in our online store, contact us here to inquire about other pro audio products. Right now, in this section, we will be featuring some of our favorite, best, solutions for audio production and reproduction. We can't put everything in here yet , but we have almost everything available. Please tell us your needs and we will try to match or beat your best pricing and add value with our Exclusive Double Warranty and Priority Service for products purchased from us.

Payment Methods:

For credit cards, we accept VISA, MasterCard, Discover or American Express - otherwise we happily accept PayPal and are willing to work with bank wires. All payments require a verifiable USA billing address. Orders must be shipped to the billing address of the cardholder. We also accept cashiers checks, or money orders mailed to us. Personal checks must clear before we can ship and must be US checks drawn on US banks only. Please make checks payable to Professional Sound & Music. Returned checks will be charged a $25 handling charge.

Internationally we accept bank wire transfers. Please email or call your order in. Sorry, no Credit Cards outside of the USA. Special orders require a 50% down payment.

International Orders:
We gladly welcome international orders! For international shipping rates, please email us, or call us. We use UPS & FedEx and most countries receive products in 2 business days, usually not more than 5 business days. We also will contact you with alternate forms of payment, as we cannot accept credit cards outside of the USA.

* ALL ROLAND AND YAMAHA PRODUCTS WILL BE SHIPPED TO ADDRESSES WITHIN THE UNITED STATES ONLY!

Shipping:
We ship via FedEx, most orders placed prior to 4pm PST can go out the same day.

You can track your order after it ships with a tracking number at FedEx.com

Return Policy:
Here at ProSound, we are committed to doing whatever we need to do to make things right for you. Our philosophy is simple, do whatever is reasonably necessary to take care of our clients and make things right. Each problem is a unique circumstance, we consider each problem individually and find the best way to resolve each issue. We are not perfect, and when a mistake is made, we will make it right. If the product is defective, we will replace it. If it is broken in transit, we will accept it upon return and replace it. If you have a problem under warranty, we will fix it. Our Service Department is factory authorized to repair and service over 150 different manufacturers of equipment.

ProSound accepts returns of merchandise when you request authorization for the return within 30 days of your original invoice date.

All returns are subject to the following:

  • Returns must be shipped to us with the original packaging including warranty cards, manuals, protective outer packaging and any other items that shipped with the product originally.
  • Any item returned without all original contents and packaging is subject to restocking fees and cost of replacing the missing items (up to 20% of purchase price) or refusal of return at our discretion.
  • If you received any extra items that were 'Free', you must return those items unused as well, or the value of these items will be deducted from the refund.
  • A valid RMA number issued by ProSound must be written clearly on the outside of the packaging and an RA form must be included in box to identify who the return is from. Please call us at (619) 583-7851 to request a Return Merchandise Authorization number (RMA).
  • After we issue you a return authorization number, you must ship your return within 5 business days.
  • Shipping and handling charges are not refundable for standard returns.
  • We cannot accept COD returns, please ship your return prepaid and insured.
  • Please keep in mind we cannot refund any shipping.
  • If the return is needed as a result of our mistake, we will pay the shipping charges. If the merchandise is damaged in transit, contact us immediately and we'll make sure the carrier covers all costs.

Exceptions to our return policy:

  • Analog and digital recording gear (such as ADATs and four-track recorders) that shows wear. We will test these items upon receipt for total usage time.
  • Any used gear (no returns unless condition of product was misrepresented on the site or product was damaged in transit and no manufacturer warranty)
  • Computer software, sound cards, tubes, internal earphones, that have been worn and CDs are non-returnable. All returned items must show no signs of wear or abuse. Any items returned incomplete or without original packaging are subject to a $25 processing charge, plus the cost of replacing missing items. Refunds are for product value only, not including shipping and handling.

* ALL SALES ARE FINAL on items purchased from our Specials, Demo, Clearance, Vintage, and Consignment pages!

Call For Price:
If your product says "call for price", it's probably because we either it has not been announced yet, or the manufacturer does not wish for their prices to be posted. Please call or email us for price.

Se Habla Espanol:
For sales inquiries, please ask for Gus Hernandez.

Don't see it on our web site?:
We probably have it, just contact us through phone or email. Yamaha does not allow their dealers to advertise all their products on the internet yet. Please email us at sales@prosound.com

Support:
ProSound tries to offer as much tech support as reasonably possible. However, if a problem persists, contacting the manufacturer will be your best option for diagnose and remedy of a defective product or technical issue.

Sales Tax:
California law does not require us to charge you sales tax if you're not a California resident.

PrivacyPolicy for ProSound.com
At ProSound.com we respect your privacy and your concerns about how the information you provide might be used. The personal information we receive from our customers is kept private. All information collected is used for ProSound.com only, and will never be sold, rented, or used for any other uses outside of ProSound.com.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like email address) and financial information (like credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers.

If you have any questions or comments about our privacy practices, you may contact us at info@prosound.com.

Disclaimer:
We make every reasonable attempt to provide accurate information on this web page, however, we cannot be responsible for any errors/typos that may inadvertently occur. Policies and pricing are subject to change without notice.

* All products are US models & Spec. All prices are US Dollars.

 

Free Shipping & Double Manufacturer's Warranty!*
*Between our free shipping and double manufacturer's warranty, purchasing from ProSound, Inc. - the pro audio industry experts - is clearly your best value! Free shipping in the lower 48 states, for shipping elsewhere please contact us. Double manufacturer's warranty on products purchased from ProSound, Inc. up to five years max. Click here for more information!